Our store policy is simple, Do unto others as you would have them do unto you. We would like to treat you, our customers, as we would like to be treated as customers. Customer service is something we value and we would like to give you the best shopping experience possible.
Each customer is unique with different needs and wants and we would like to treat each individual's request on a more personal approach. Each request will be attended to on a case-by-case basis. Be it returns, exchange, warranty or shipping issues. Simply message us at our Contact Us page and we'll get back to you as soon as we are able.
We ship orders out daily except Sundays and Holidays. Payments must be received before the following cut-offs in order for your order to ship same day; Metro Manila - 3PM and Provincial - 12NN. We do not guarantee exact delivery times but you will get your order same day as long as payments are received before aforementioned cut-off schedules. Rush orders past cut-off will be entertained on a case-by-case basis. Simply message us at our Contact Us page to make an urgent request.
NO REFUND, EXCHANGE ONLY. We will accept exchanges for incorrect size or defectives only, except for SALE ITEMS. ALL SALE ITEMS ARE FINAL SALE. We need to be informed immediately within 48 hours upon receipt of your order. Goods must be in their original condition, unworn and with tags and packaging. Exchanges are subject to stock availabilities. All shipping costs to be at Buyer's expense.